Delete Account
We have made the account deletion process as transparent as possible.
What happens after deletion?
If you decide to leave, we will revoke access and remove the following from our active databases:
- Your profile and login credentials.
- All uploaded photos of food.
- Your scan history and analysis results.
- Access tokens and your settings.
1
Method 1: Deletion within the App (Fastest)
- Open EdaFit and go to "Settings" (or "Profile").
- Scroll down, tap "Delete Account" and confirm your decision.
2
Method 2: Deletion via Website Form
Submit your request online:
- Follow the link to our Support Form.
- Provide your account details.
- Select 'Account Deletion' as the subject.
Important Note on Data Retention: Upon your request, your account is immediately deactivated, and your data ceases to be processed within 7 business days. However, as required by law, some technical logs may be retained slightly longer (for example, to prevent fraud or comply with legal data retention obligations) before being permanently erased.
Please note: it will not be possible to recover your history after full deletion.